AT&T Says It’s ‘Working Urgently’ to Fix Widespread Cellular Disruption-united states

[Nat Quinn]

AT&T was hit by a widespread outage affecting users across the United States early Thursday and gave no indication of when services would be restored.

The outage, which affected people in cities including Atlanta, Los Angeles and Dallas, was first reported around 3:30 a.m. Eastern time, and cellular service and internet problems were still being widely reported five hours later, according to Downdetector.com, which tracks user reports of telecommunication and internet disruptions.

AT&T said in a statement on Thursday that some of its customers were experiencing wireless service interruptions. “We are working urgently to restore service to them,” the statement said, without giving an estimate of when service would be back. “We encourage the use of Wi-Fi calling until service is restored.”

Around 8 a.m., about 70,000 people were reporting to Downdetector that they were experiencing problems with AT&T. Verizon and T-Mobile were seeing much smaller numbers of reports, at about 4,000 and 2,000, respectively.

 

AT&T Says It’s ‘Working Urgently’ To Fix Widespread Cellular Outage – The New York Times (nytimes.com)

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