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    Nat Quinn
    Keymaster

    Rand Water’s

    Zuikerbosch Water Treatment Plant affected by severe

    thunderstorm

    21 September 2023

    On Thursday, 21 September 2023,

    Rand Water informed the City of Tshwane about

    their Zuikerbosch Water Treatment Plant that had experienced a power trip which

    affected production.

    This follows disruptions in operations due to a severe thunderstorm that occurred

    around midnight on Tuesday, 19 September 2023.

    Attempts to restart the plant

    revealed faults along the overhead power lines supplying the plant.

    The power failure resulted in the loss in production of 2 000 million litres of water per

    day.

    This load reduction impacted all municipalities supplied by Zuikerbosch Water

    Treatment Plant, namely the City of Tshwane, City of Ekurhuleni and City of

    Johannesburg, among others.

    The following systems are affected:

    • Palmiet System: Klipriviersberg, Klipfontein, Brakfontein, Germiston, Northridge,

    Hartebeeshoek and Vlakfontein

    • Mapleton System: Brakpan, Vlakfontein, Selcourt, Wildebeestfontein,

    Stompiesfontein and Bronberg

    • Eikenhof System: Meredale and Waterval

    The Mapleton System, which supplies mainly the eastern parts of

    Tshwane, has since

    recovered and is pumping at full load.

    The Palmiet System (supplying the western part

    of Tshwane) has been unstable, and this was further exacerbated by the power failure

    that occurred this morning, 21 September 2023.

    To avoid losing the supply system, most reservoirs on the Rand Water’s Palmiet

    Pumping System have been isolated due to critically low levels.

    This action from Rand Water will continue until their system recovers.

    This implies that

    Tshwane reservoirs are currently not receiving any flow from Rand Water. As a result,

    the following Tshwane *reservoirs are running critically low* to empty:

    • Akasia Reservoir: Amandasig (all extensions), Beetgesberg 279-JR, Chantelle

    (all extensions), Florauna, Hartbeeshoek (all extensions), Heatherdale AH,

    Heatherview (all extensions), Ninapark (all extensions), Plantland 567-JR,

    Witfontein 301-JR and Zandfontein 317-JR

    • Atteridgeville HL Reservoir: Kalafong Heights and parts of Saulsville

    • Bakenkop Reservoir: Brakfontein 399-JR, Celtisdal (all extensions), Clubview (all

    extensions), Cranbrookvale, Eldoraigne (all extensions), Hennopspark (all

    extensions), Lyttelton 381-JR, Lyttelton AH, Raslouw AH, Rooihuiskraal Noord (all

    extensions), Swartkop 383-JR, Tamara Park, Villarosa, Wierdapark and Zwartkop

    356-JR

    • Blair Athol Reservoir: Blair Athol (all extensions), Monaghan (all extensions),

    Rietfontein 532-JQ, Riverside Estate 497-JQ and Vlakfontein 494-JQ

    • Brakfontein Reservoir: Brakfontein 390-JR, Bronberrick, Clubview Ext 78,

    Cranbrookvale, Eldoraigne (all extensions), Hennopspark (all extensions),

    Lyttelton 381-JR, Simarlo AH, Verwoerdburgstad and Zwartkop (all extensions)

    • Carina Street Reservoir: Alphenpark, Erasmusrand, Garsfontein 374-JR,

    Groenkloof 358-JR, Monumentpark (all extensions), Sterrewag, Waterkloof (all

    extensions), Waterkloof Heights (all extensions), Waterkloof Park and Waterkloof

    Ridge (all extensions)

    • Corobrick Plant Reservoir: Grootfontein 394-JR, Mooikloof Manor Ext 2,

    Rietfontein 375-JR, Rietfontein Ridge Ext 11, Rietvallei 377-JR, The Hills (all

    extensions), Tiegerpoort 371-JR and Zwavelpoort 373-JR

    • Erasmia Reservoir: Christoburg, Erasmia (all extensions), Erasmia 350-JR,

    Hoekplaats 384-JR, Lekkerhoekie 411-JR and 450-JR, Mooiplaats 355-JR and

    Sunderland Ridge (all extensions)

    • Hatherley Meter: Nellmapius (all extensions)

    • Klapperkop Reservoir: Arcadia, Blackmoor 347-JR, Bryntirion, Capital Park (all

    extensions), Daspoort 319-JR, Deerness, Eastclyffe, Eastwood, Eloff Estate 320-

    JR, Gezina, Groenkloof, Kilberry, Lisdogan Park, Lynnwood, Monumentpark (all

    extensions), Pretoria Town and Townlands 351-JR, Prinshof 349-JR, Rietfontein,

    Riviera, Scientia 416-JR and 626-JR, Sterrewag, Transpark 639-JR and

    Waterkloof 378-JR

    • Kosmosdal Connection: Olievenhoutbosch (all extensions)

    • Laudium Reservoir: Christoburg, Claudius, Erasmia, Laudium (all extensions),

    Mooiplaats 355-JR and Pretoria Town and Townlands 351-JR

    • Lotus Gardens Reservoir: Fort 646-JR, Fort West (all extensions), Lotus

    Gardens (all extensions) and Pretoria Town and Townlands 351-JR

    • Louwlardia Reservoir: Blue Hills (all extensions), Brakfontein 390-JR and 409-

    JR, Country View (all extensions), Highveld (all extensions), Kosmosdal (all

    extensions), Louwlardia (all extensions), Midstream Estate (all extensions),

    Olievenhoutbosch 389-JR, Olifantsfontein 410-JR, Randjesfontein 405-JR,

    Randjespark Ext 121, Rooihuiskraal (all extensions) and The Reeds (all

    extensions)

    • Mabopane Reservoir: Klippan 102-JR, Mabopane (all extensions), Rietgat 105-

    JR, Soshanguve (all extensions), Tswaing 149-JR and Winterveld

    • Magaliesberg Reservoir: Amandasig (all extensions), Beetgesberg 279-JR,

    Chantelle (all extensions), Clarina (all extensions), Eldorette 311-JR,

    Haakdoornboom 276-JR, Hartbeeshoek 251-JR, Hartebeesthoek 303-JR, Hermon

    289-JR, Karenpark (all extensions), Klerksoord (all extensions), Moloto, Rosslyn

    (all extensions), The Orchards (all extensions) and Witfontein 301-JR and 305-JR

    • Mnandi Reservoir: Acsionville 784-JR, Brakfontein 399-JR, Doornrandje 386-JR,

    Gerardsville AH and Ext 1, Hennopsrivier 489-JQ, Heuweloord Ext 3, 14, 17, 18

    and 19, Hoekplaats 384-JR, Honeypark 437-JR, Knopjeslaagte 385-JR, Mnandi

    AH and Ext 1, Monavoni, Monavoni AH, Mooiplaats 355-JR, Olievenhoutbosch

    389-JR, Peach Tree, Raslouw Ext 11, Stukgrond 382-JR, Sunderland Ridge Ext

    22 and 23, Swartkop 383-JR and Vlakplaats 354-JR

    • Raslouw Reservoir: Celtisdal (all extensions), Deltoidia AH, Eldoraigne (all

    extensions), Lekkerhoekie 411-JR, Monavoni Ext 65, Monrick AH, Raslouw (all

    extensions), Sunderland Ridge and Swartkop 383-JR

    • Rooihuiskraal Reservoir: Brakfontein 390-JR, 399-JR and 419-JR, Celtisdal (all

    extensions), Hennopspark (all extensions), Heuweloord (all extensions),

    Kosmosdal (all extensions), Monavoni AH, Olievenhoutbosch, Rooihuiskraal (all

    extensions), Rooihuiskraal Noord (all extensions), The Reeds (all extensions) and

    Wierdapark (all extensions)

    • Saulsville Reservoir: Saulsville

    • Soshanguve DD Reservoir: Bultfontein 107-JR, Klippan 102-JR, Mabopane Unit

    CV, New Eersterus, Soshanguve (all extensions), Sterkwater 106-JR, Stinkwater

    and Zoutpan 104-JR

    • Soshanguve L Reservoir: De Beers, Kopanong (all extensions), Kruisfontein 359-

    JR and 262-JR, Onderstepoort 266-JR, Onderstepoort (all extensions), Rietgat

    611-JR and Wentzelrust 223-JR

    • Sunderland Ridge Reservoir: Lekkerhoekie 350-JR, Mooiplaats 355-JR,

    Sunderland Ridge (all extensions) and Zwartkop 356-JR

    • Wonderboom Reservoir: Amalinda 643-JR, Annlin (all extensions), Annlin West,

    Bon Accord, De Onderstepoort, Doornpoort, Dorandia (all extensions), Florauna

    (all extensions), Grootvlei 272-JR, Haakdoornfontein 119-JR, Haakdoornlaagte

    277-JR, Hartebeestfontein 324-JR, Hesteapark Ext 28, Honingnestkrans 269-JR,

    Kenley AH, Kromdraai 115-JR and 728-JR, Lusthof 114-JR, Magalieskruin (all

    extensions), Montana (all extensions), Montana AH, Mont Lorraine AH, Murrayhill

    275-JR, Ninapark, Onderstepoort (all extensions), Pretoria North, Pylpunt,

    Pyramid, Rondavel Alias Skoongezicht 109-JR, Rooiwal 270-JR, Sinoville,

    Theresapark (all extensions), Tileba, Wallmannsthal 278-JR, Waterval 273-JR,

    Witfontein 301-JR, Wolmer, Wonderboom (all extensions) and Wonderboom South

    It is important to highlight that the thunderstorm and power failure incidents occurred

    while the City’s and mainly Rand Water’s systems were under severe strain due to

    high water consumption, which exacerbates the situation.

    The City urges residents to adopt water-saving measures to reduce high water

    consumption and avoid a total collapse of the system.

    WATER-SAVING TIPS

    Residents are urged to keep using grey water to water gardens and flush toilets.

    Residents should report water leaks, burst pipes and all incidents where water is

    wasted. Where possible, water-saving devices should be installed.

    Furthermore, residents should make water conservation part of their everyday lives by

    making use of the following water-saving tips:

    • Install a low-flow shower head and tap aerators where possible.

    • Use a dual-flush toilet cistern.

    • Plant indigenous or drought-resistant shrubs in the garden.

    • Do not water or irrigate gardens with hosepipes or sprinkler systems between

    06:00 and 18:00.

    • Do not wash vehicles with hosepipes.

    • Do not fill swimming pools.

    • Use a broom instead of a hosepipe when cleaning driveways or patios.

    • Collect rainwater to reuse in the garden or wash the car.

    • Cover the swimming pool to reduce water evaporation.

    • Take a shower rather than a bath.

    • Close a running tap while brushing teeth or shaving.

    • Regularly check toilets and taps for leaks.

    Residents can use the following numbers to report water-related incidents:

    Incident Telephone number

    No water supply, burst water pipes, leaking meters or blocked

    street sewers

    012 358 9999 or

    080 1111 556

    Illegal water connections 012 358 9060

    Non-payment 012 345 8514

    Account enquiries 012 358 9999

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